Care Services

Insurance Coverage

You are required to have a tenant insurance policy with a minimum of two-million-dollar liability coverage and sewer backage coverage. 

Support Package

The Director of Housing & Nutrition Services will provide assistance and coordinate a service program to meet your personal needs. The new Inter RAI CHA Assessment will be completed to ensure what type and when your service best meets your needs and make adjustments as necessary. Support services are provided to you on an as-needed basis with a maximum of 4.5 hours per month for a one-bedroom apartment and 5 hours per month for a 2-bedroom apartment. Support Services are not provided to you as you would “like them‟ but rather as you "need them‟. Additional services may be scheduled and purchased.

Medical Emergencies

Royal Victoria Regional Health Centre (RVH) is located less than 20 minutes away by ambulance or by car, should a resident require emergency services. Residents are encouraged to retain their own family physicians and provide the Housing Accommodations Office with a copy of Advanced Directives to provide to the ambulance attendants if residents become unwell. 

In-home recuperative medical care can be arranged through Ontario Health atHome. Medical care will be administered by visiting professionals from the community.

There are NO Registered Nursing Staff at Heritage Place. In-home recuperative medical care can be arranged through Ontario Health atHome. If you qualify, your medical care will be administered by visiting professionals from the community.

Lab Work

In addition to the Blood Lab Clinic held monthly on the third floor at Heritage Place, residents may arrange for a Life Labs technician to visit in personal apartments at Heritage Place to have routine bloodwork done as ordered by a physician. Life labs will bill directly for this service.