Financial Assistance

Residents who can no longer afford to pay the basic accommodation rate based on their net disposable income after taxes, may be eligible for a reduction in fees to reside in long-stay basic accommodation. In order to apply for assistance, a resident is required to produce the current “Notice of Assessment” received from Canada Revenue Agency after filing his/her Income Tax Return. A waiting period may exist for rate reduced accommodations and ongoing payment is required for existing accommodation until a rate reduced bed becomes available. Residents who are approved for rate reduction cannot reside in a private room. Rate reduced beds are available in standard (two beds in a room) accommodation only.

Services Provided at No Additional Cost to Residents

• Nursing and personal care on a 24-hour basis, including care given by or under the supervision of a registered nurse or a registered nurse assistant, the administration of medication and assistance with activities of daily living.
• Medical care available in the facility.
• Medical supplies necessary for basic care, continence care, infection control, and sterile procedures.
• Basic medical devices such as catheters.
• Supplies and equipment for personal hygiene and grooming, including skin care lotions and powders, shampoos, soap, deodorant, toothpaste, toothbrushes, denture cups and cleansers, toilet tissue, facial tissue, hairbrushes, combs, razor/shavers, shaving cream, feminine hygiene products.
• Equipment for the general short-term use of residents, including wheelchairs, geriatric chairs, canes, walkers, toilet aids and other self-help aids for the activities of daily living.
• Meal service and meals, including three meals daily, snacks between meals and at bedtime, special and therapeutic diets, dietary supplements and devices enabling residents to feed themselves.
• Two baths a week or alternatives.
• Social, recreational and physical activities and programs, including the related supplies and equipment.
• Laundry, including labeling, machine washing, and drying of personal clothing.
• Bedding including comfortable mattresses with waterproof covers, covered pillows, bed linen, wash cloths and towels.
• Bedroom furnishings include bedside table and chair.
• The cleaning and upkeep of accommodations.

User Pay Services

Residents will be expected to pay the full cost of the following partial list of optional services and goods. Additions and/or deletions are dependent on legislative changes and personal choices.

• Cable TV, telephone, internet, hairdressing, newspapers/magazines.
• Tuck shop purchases, meals off premises (e.g. on shopping trips), resident’s guest meals.
• Personal use craft materials, bus, taxi and other transportation costs for personal use.
• Dry cleaning, purchases of clothing.
• Recreational activities outside the Home (e.g. some trips, theatre, which are not funded by the Home).
• Personal equipment (e.g. TV, radio, technology devices, lamps, walker, Geri chair or wheelchair).
• Devices/drugs not covered by insurance programs, personal hygiene products of a different brand than those supplied by the Home.
• Hearing aids, batteries and repairs, eyeglasses.
• Supplementary nursing services from outside agencies.
• Dentures, dentist/denturist services, foot care services.
• Support stockings, special footwear/braces.
• Prescription drugs and drugs not covered under the provincial drug plan are invoiced directly to the residents or financial POA by the local drug store as are other such approved professional services.
• In the event that the Government of Ontario ceases to provide certain supplies or services, the costs of these benefits may become the resident’s responsibility.

If a resident qualifies as a Canadian veteran, they may receive assistance for some of the above items through the Royal Canadian Legion and Veteran Affairs Canada. The local Legion Branch can assist with the application.