Resident Care Services

The Resident Care Department dedicates itself to a high standard of care in cooperation with other departments within the Home. It endeavors to maximize the independence of each resident and provide as much support and comfort as possible to improve the quality of life for our residents. The Department supports and enhances the various activities of daily living, keeping in mind the physical and psychological abilities of the individual and assists residents to realize their potential. Every resident is encouraged to participate in decision-making and is respected and supported in making their decisions.

Resident Care staff monitors residents’ needs and assistance is given whenever needed (e.g. personal hygiene and grooming, mobility, use of toilet facilities, bathing etc.). Independence is encouraged and supported through individualized Restorative Nursing Programs. The Registered Staff provides all medications and treatments as ordered by the Nurse Practitioner and/or Physician.

The Home contracts with local external health care professionals to augment care, many of whom provide their therapy services within the Home. 

Therapy services include laboratory, x-rays and oxygen, physiotherapists, foot care, vision, hearing and dental clinics, speech and swallowing therapists, physician consultants, nurse clinicians, pharmacy, and massage therapists.

The Medical Team, supported by attending physicians and a nurse practitioner, contributed to the success of the medical program. The team is also supported by the Simcoe-Muskoka District Health Unit’s Mental Health Team which includes registered staff, PSWs, and two psychogeriatric physicians. Together, they continue to provide exceptional physical and emotional care to the Home’s residents.